Privacy Policy

The short version

• We collect what you put in your profile or listing, plus what you do on PadPanda, to match you with people.
• We don't sell your information.
• Your exact address and your email are never shown to other users unless you choose to share them.
• You can delete your account and its data anytime.

What we collect

• Account: email address, password (stored securely; we can't see your password), and mobile phone number. If you agree to texts, when you agreed.
• Renter profile: first name, date of birth (only your age is shown), sex, optional religion, budget, move-in dates, town and distance, lifestyle answers, pets, bio, prompts, photos, and preferences.
• Listings: town, private street address, rent, dates, details about the place, roommates' ages and sex (room listings), photos, and preferences.
• Activity: likes, passes, matches, chat messages, showing times, reports, and blocks.
• Things you paste to fill a listing: text, screenshots, or links. Photos imported from them are saved to your listing.
• A login cookie that keeps you signed in. We don't use advertising cookies.

How we use it

• To show you people and places that fit, and to work out fit stars.
• To run chats, matches, and emails about new likes and matches, and (only if you agreed) text messages. Reply STOP to any text to stop them.
• To keep in touch about PadPanda: your contact details are kept in our own contact list (CRM). We don't sell them.
• To keep PadPanda safe: reviewing reports, blocking abuse, and preventing scams.

Who sees what

• Other users see your profile or listing card. They never see your email or your exact address unless you share it.
• Listings: visitors who haven't signed up may see a live listing's headline, town, rent, available date, and main photo on our home page. Never the address, roommates, or anything about renters.
• Landlords renting a whole place see renters without photos, age, or sex, and with only a first initial, until there's a match.
• The PadPanda team can see accounts and reports to run and protect the service.

Companies that help us run PadPanda

• Supabase stores the database, photos, and logins.
• Resend sends our emails.
• Google, if you choose "Continue with Google": Google tells us your email address and name so you can sign in. We don't get your Google password or anything else from your Google account.
• Anthropic (Claude) reads listing text, screenshots, or pages you ask us to import, to fill in the form.
• Our hosting provider runs the website. [To be completed when chosen.]

They may only use your information to provide their service to us.

Keeping and deleting your information

We keep your information while your account is open. When you delete your account (Me → Delete my account), your profile, listing, photos, likes, matches, and chats are deleted. Reports you made about others may be kept without your name, to protect people. Backups may take a short time to clear.

Your choices and rights

You can view and edit your information in the app, and delete your account anytime. Depending on where you live (for example, under the Colorado Privacy Act), you may have more rights. [To be completed with a lawyer: applicable laws, how to make a request, and contact email.]

Children

PadPanda is only for people 18 and older.